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A How-To Guide to Bridging the Dev-Ops Divide

Developers develop and operators operate. That mantra just doesn't cut it anymore. Businesses are increasingly impatient with IT organizations that operate in silos and do not deliver reliable applications and services on time and within budget. In this white paper, the analyst firm Creative Intellect Consulting outlines the business value derived from greater alignment and collaboration in strengthening development and IT service management (ITSM) interactions.

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