A look at the adoption and evolution of social IT within ServiceNow. “Post it,” “tag it,” “tweet it,” “like it.” These phrases have become commonplace in the lexicon of our world today—a world built on the social connectivity of global networks like Facebook, Twitter, and LinkedIn. With one in thirteen people in the world having a Facebook page, and 25 billion tweets sent last year alone, it is safe to say social media has revolutionized the every day communication patterns of people around the world.